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AI operating systemsfor the trades.

Built to fit the way your company already works — your CRM, your phone, your calendar. No rip-and-replace.

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The crew is world-class.
The back office is from 1997.

AI Voice Receptionist

Never miss another call.

A natural-sounding AI answers when your office can't — nights, weekends, simultaneous calls — qualifies the caller, texts them a booking link, and texts your team a summary.

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Inbound Lead Response

Built to reply in 60 seconds.

AI replies to inbound leads fast, qualifies them, and shares a booking link before they call your competitor.

Hi Linda — got your form about storm damage. Got a quick second?
Yeah — a few shingles came off in last week's wind.
Perfect — texting you a link to lock Tuesday 11 am with John, our estimator.

Reply sent 43 seconds after the form

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AI Sales Call Coach

Coach every rep on every call.

We listen to your sales calls, score them, and tell each rep exactly where the deal slipped. Owners get a weekly team report.

Call review7.8/10
Talk ratio 38 / 62·Buying signals 3 / 3
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AI-Assisted Quoting

Branded proposals in 10 minutes.

Rep enters job specs after the appointment. AI generates a polished, branded proposal PDF with pricing, timeline, and warranty.

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Review Request Automation

More Google reviews. On autopilot.

After every completed job, AI texts the customer a one-tap link to leave a public Google review, plus a friendly reminder.

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Eleven capabilities.
One system.

The thesis

What you just watched, running quietly.

Hewstone connects to your existing tools and quietly handles the work that doesn't scale — answering the phone, following up on quotes, asking for reviews, keeping homeowners in the loop. Your crew stays focused on the work. The back office runs itself.

See what missed calls are costing you
Hewstone OS · one day
simulated feed
06:30Morning schedule confirmed · 4 appointments
07:15Inbound lead · Marcus — gutter repair
07:16AI reply sent · lead qualified
07:48Appointment booked · Thu 13:00 with Sara
08:30Review request sent · 5★ routed to Google
09:05Website chat · pricing question answered
09:40Quote follow-up · reminder sent
10:12Proposal generated · 88 Birch Rd
10:55Missed call returned · estimate booked
11:30Project update · materials arrive Friday
12:10Inbound lead · Priya — solar consult
12:11AI reply sent · lead qualified
13:25Sales call scored · coaching note to rep
14:00Review collected · 5★ published
14:40New lead · roof replacement — qualified
15:20Appointment reminder sent · tomorrow 9am
16:05Chat widget · visitor booked a call
16:50Proposal viewed · follow-up scheduled
17:30Inbound lead · Dwayne — storm damage
18:10After-hours line · call answered
18:31Appointment booked · Wed 9:00 with Dave
19:12Missed call returned · quote follow-up
19:42Inbound lead · Linda — storm damage
20:05Review request sent · 5★ routed
20:38Proposal generated · 142 Maple St
21:50Project update sent · permit approved
22:17After-hours call answered · summary texted
23:05Quote follow-up · reminder scheduled
05:40Overnight recap delivered to owner
06:30Morning schedule confirmed · 4 appointments
07:15Inbound lead · Marcus — gutter repair
07:16AI reply sent · lead qualified
07:48Appointment booked · Thu 13:00 with Sara
08:30Review request sent · 5★ routed to Google
09:05Website chat · pricing question answered
09:40Quote follow-up · reminder sent
10:12Proposal generated · 88 Birch Rd
10:55Missed call returned · estimate booked
11:30Project update · materials arrive Friday
12:10Inbound lead · Priya — solar consult
12:11AI reply sent · lead qualified
13:25Sales call scored · coaching note to rep
14:00Review collected · 5★ published
14:40New lead · roof replacement — qualified
15:20Appointment reminder sent · tomorrow 9am
16:05Chat widget · visitor booked a call
16:50Proposal viewed · follow-up scheduled
17:30Inbound lead · Dwayne — storm damage
18:10After-hours line · call answered
18:31Appointment booked · Wed 9:00 with Dave
19:12Missed call returned · quote follow-up
19:42Inbound lead · Linda — storm damage
20:05Review request sent · 5★ routed
20:38Proposal generated · 142 Maple St
21:50Project update sent · permit approved
22:17After-hours call answered · summary texted
23:05Quote follow-up · reminder scheduled
05:40Overnight recap delivered to owner

What a typical day looks like with the systems running.

The short version

Built for the people who build things.

Hewstone runs the parts of the business that don't scale — the phone, the follow-ups, the reviews, the quotes — so every lead gets answered and your crew stays on the roof, not the keyboard.

60s

Lead response the systems are built for

24/7

Coverage — nights, weekends, overflow

11

Systems, one connected platform

2–3 wk

Designed go-live, kickoff to running

02
02 SYSTEMS

Eleven capabilities. One system.

01

Inbound Lead Response

Built to reply in 60 seconds.

AI replies to inbound leads fast, qualifies them, and shares a booking link before they call your competitor.

  • Catches leads from forms, texts, and email
  • Qualifies each lead in real conversation
  • Books the appointment and logs it in your CRM
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02

AI Sales Call Coach

Coach every rep on every call.

We listen to your sales calls, score them, and tell each rep exactly where the deal slipped.

  • Transcribes and scores every recorded call
  • Flags the exact moment the deal slipped
  • Personal coaching per rep, weekly owner report
Read more
03

AI Voice Receptionist

Never miss another call.

A natural-sounding AI answers when your office can't, so a missed call never becomes a lost job.

  • Answers 24/7 — nights, weekends, overflow
  • Qualifies callers and books the appointment
  • Texts your team a summary of every call
Read more
04

Review Request Automation

More Google reviews. On autopilot.

After every completed job, AI texts the customer a one-tap link to leave a public Google review, plus a friendly reminder.

  • Fires automatically when a job is completed
  • One-tap Google review link by text
  • Friendly follow-up if there's no response
Read more
05

AI-Assisted Quoting

Branded proposals in 10 minutes.

AI turns the rep's job specs into a polished, branded proposal with pricing, timeline, and warranty.

  • Rep enters specs in 90 seconds on-site
  • Your pricing rules, applied automatically
  • Branded proposal PDF, delivered same-day
Read more
06

Project Communication

Customers never wonder what's happening.

Permit approved, materials arriving, crew on the way — every milestone triggers an AI-written update to the homeowner.

  • Watches your CRM for milestone changes
  • Writes a custom update for every step
  • Respects quiet hours, routes replies to your team
Read more
07

Marketing Content Engine

Your crew takes the photo. We do the rest.

Job photos become a week of social posts, Google Business updates, and SEO blog content — all branded, all on-schedule.

  • Crew photos in — a week of content out
  • Social posts, Google updates, SEO blog articles
  • You approve, it publishes on schedule
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08

Website Chat Widget

Talk to every visitor — 24/7.

An AI assistant on your site answers questions, qualifies visitors, and books appointments before they bounce.

  • Answers questions from your own FAQ
  • Qualifies visitors in real conversation
  • Books the appointment before they bounce
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09

AI-Powered Website Build

A website with the operating system built in.

A complete redesign with lead capture, chat, review automation, and content engine built in. Local SEO ready from day one.

  • Modern, mobile-first, fast to load
  • A page for every service you offer
  • Local SEO and lead capture from day one
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10

Internal Knowledge Assistant

Stop being the company help desk.

Your company knowledge becomes an AI your team can ask anything. New hires productive on day one.

  • Ingests SOPs, pricing, and warranty docs
  • Plain-English answers that cite the source
  • Works from any phone in the field
Read more
11

Custom AI Builds

Anything else? Let's talk.

A workflow you hate? An idea no one's built? We scope and build custom AI systems for any challenge inside your business.

  • Free 90-minute scoping call
  • Fixed-price quote within 48 hours
  • Shipped in under 30 days — you own the system
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That's the system.

Start with one.
Add the rest as you grow.

Book a 30-min call
03
03 WORK

A few examples of what the systems produce.

AI replies, coach reports, branded proposals — shown the way your customers and reps would see them.

See full builds on the work page
● Live00:42

Inbound · Linda H. · 7:42 pm

Bend, OR · Storm damage form

Hi Linda — got your form about storm damage. We do service Bend. Got a quick second?
Yeah — a few shingles came off in last week's wind.
Got it. Insurance claim or out of pocket?
Insurance — already filed.
Perfect — texting you a link to lock Tuesday 11 am with John, our estimator. Tap it and you're set.

Outcome

Booking link texted. Lead qualified.
Owner pinged with summary.

Inbound Lead Response

A storm-damage form lands at 7:42 pm.
You never lift a finger.

Picture a homeowner filling out a storm-damage form after hours. The system we build replies in seconds, qualifies the lead, texts her a link to book a time, and sends you a summary — so the lead is handled while you're having dinner.

Sales Call Coach

James closed the deal.
Here's what to fix anyway.

Every in-home appointment gets reviewed automatically. The rep gets coached on what to improve. You get a weekly rollup showing who's growing and who's stalling.

coach.hewstone.io / reviews / 11-14

Call review

James M. · Hartwell Residence

In-home appointment · Nov 14 · 18 min

Score

7.8/10

Talk ratio

38 / 62

Rep / Customer

Buying signals

3 / 3

caught

Objections

2 / 3

handled

Strengths

Strong open — referenced storm damage from intake form. Caught the financing question early.

Opportunities

Talked over the customer once at the 11:30 mark. Missed the price objection at 14:50.

Coach this week

Practice the financing pitch before Tuesday's appointment. I've queued a 5-min role-play in your training tab.

Hewstone-built proposal

Hartwell Residence

2847 Pinewood Ln · Bend, OR · 97701

Proposal #

2026-1114-007

Valid 30 days

Tear-off of existing 30-yr architectural shingles$4,800
GAF Timberline HDZ · Charcoal Black$18,500
Synthetic underlayment + ice-and-water shield$2,100
Ridge vent + flashing replacement$1,100
50-yr manufacturer warranty + 10-yr workmanshipincluded

Total project

$26,500

Timeline: 2-3 days · Weather permitting · Crew of 4

Accept & schedule

Generated in 11 minutes. Auto-emailed after rep approval.

AI-Assisted Quoting

Branded proposal.
Generated in 11 minutes.

Rep finishes the in-home, enters six numbers, taps submit. AI writes the full proposal in your voice with your pricing, your warranties, and your brand. Sent before the homeowner's morning coffee.

04
04 PROCESS

How an engagement actually works.

01

Discovery call

30 minutes. You tell us where the bleeding is — missed leads, slow quotes, no follow-up. We tell you which capabilities solve it and what it'll cost.

02

Build & integrate

We build inside your existing CRM, calendar, and phone system. Most setups go live in 2-3 weeks. You approve every customer-facing message before it ships.

03

Run & refine

Monthly retainer covers monitoring, tweaks, new automations, and quarterly strategy. Cancel anytime — the systems are yours.

05
05 PRICING

One-time setup, light monthly retainer,
no annual contracts.

Mix and match products. Add more as you grow. Cancel any time — your systems are yours to keep.

Bundle & save

Run more than one?
The setup gets cheaper.

Stack products — say Voice Receptionist + Lead Response + Review Automation — and the one-time setup drops. The monthly is simply the sum of each. We'll quote your exact bundle on a 30-minute call.

  • 2 products10% off setup
  • 3 products15% off setup
  • 4–5 products20% off setup
  • Full operating system25% off setup

Commitments

Five things we put in writing.

I.

Cancel anytime.

No annual contracts. Month to month. If we stop earning it, you stop paying for it.

II.

You own the systems.

If you leave, the workflows, prompts, and integrations come with you. We don't trap clients.

III.

We build in your stack.

Your CRM, your phone, your calendar. No rip-and-replace. We connect to what you already use.

IV.

30 days of refinement.

After launch we tune the prompts, voices, and triggers until everything sounds like you.

V.

You approve every message.

Nothing customer-facing ships without your sign-off — until you trust it enough to set it free.

Not sure which capabilities you need?

Tell us where the leaks are and we'll tell you which systems would move the needle — and which wouldn't be worth your money yet.

Book a 30-min call
06
06 QUESTIONS

Things every contractor asks before signing on.

Honest answers up front, so you don't have to dig.

01

Will it sound like a robot?

No. We use the most capable language model and the most natural-sounding voice technology available, shaped to your brand voice. Most callers can't tell — and the ones who can still get an instant answer instead of voicemail.

02

What if it screws up?

Every customer-facing AI message goes through a human approval queue for the first 30 days. After that, you can switch to auto-publish on the workflows you trust. Mistakes get caught, prompts get tuned, and you stay in control.

03

What CRMs do you support?

We connect Hewstone to your CRM during onboarding — JobNimbus, HubSpot, and Pipedrive plug in fast; AccuLynx and most others we wire up as part of setup. ServiceTitan and Acumatica are available for established clients through their partner setup.

04

How much can I customize?

Everything. Your brand voice, your pricing rules, your warranty language, the way your team talks to customers. Setup is half software and half us sitting with you to capture how you actually do business.

05

What happens to my customer data?

It stays in your accounts — your CRM, your phone, your calendar. Hewstone never warehouses your customer data. If you leave, nothing goes with us. Your customer relationships are yours.

06

How long until I see results?

Lead response is built to fire the moment a lead comes in. Review requests start going out as soon as the system is live. The coach is designed to sharpen reps over 60-90 days as they adopt the feedback. We share monthly dashboards so you see the numbers as they move.

07

Do I need a tech person on my team?

No. We're the tech person. You stay focused on running the business — selling, scaling, scheduling, the things only you can do. We handle setup, integration, monitoring, and tuning — that's what the monthly retainer covers.

08

How do I know this'll actually work for my shop?

Start small. Pick the one product that's leaking the most revenue, then add more once it's earned its keep — websites start at $1,000, AI systems at $1,000, it's month to month, and you own everything we build. Cancel anytime.

Still have questions?

Email hello@hewstone.io
07
07 CONVERSATION

Let's talk.

30 minutes on Google Meet. Bring your lead flow and your phone setup — we'll map where revenue slips through and which capabilities would close the gap. If the honest answer is "not yet," we'll say so.

Prefer to send a note first?
Not ready to talk? See what missed calls cost you

Pick a slot · 30 minutes · Google Meet

No pitch deck. Month to month if we work together — and you own everything we build.

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